SHIPPING

Shipping with Full tracking included, 2-12 estimated business days within Canada. *Due to COVID-19, packages may take longer than usual to arrive.

Shipping with Full tracking included, 3-5 estimated business days to US.

FREE SHIPPING for purchases over $150.

Ships to most countries (if you are wondering whether we ship to you you can email us at the address mentioned below)

You can locate your tracking number in the order confirmation email sent to you after your purchase is completed.

RETURNS

For all returns, please email info@koterieshop.com with a photo of the product, accompanied by the reason and invoice.

Returns can be done up to 14 days after the purchase date of your order. Returned items must be: unwashed, undamaged (unless the item has been received that way), and accompanied by an invoice. Shipping fees for returns are not covered by Koterie.